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Customer Service Trainer II - Call Center Salary in Connecticut

Customer Service Trainer II - Call Center Salary in Connecticut

How much does a Customer Service Trainer II - Call Center make in Connecticut? The average Customer Service Trainer II - Call Center salary in Connecticut is $60,690 as of March 26, 2024, but the range typically falls between $52,390 and $71,690. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Customer Service Trainer II - Call Center Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer II - Call Center Salary $44,833 CT March 26, 2024
25th Percentile Customer Service Trainer II - Call Center Salary $52,390 CT March 26, 2024
50th Percentile Customer Service Trainer II - Call Center Salary $60,690 CT March 26, 2024
75th Percentile Customer Service Trainer II - Call Center Salary $71,690 CT March 26, 2024
90th Percentile Customer Service Trainer II - Call Center Salary $81,705 CT March 26, 2024
25% $52,390 10% $44,833 90% $81,705 75% $71,690 $60,690 50%(Median) Didn’t find job title? Click
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Check out Customer Service Trainer II - Call Center Job Openings in Connecticut

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Medstar Transportation - Bothell, WA

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Job Description

The Customer Service Trainer II - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer II - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer II - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer II - Call Center occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Trainer II - Call Center typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Trainer II - Call Center in Connecticut

Career Path for this job

  1. Down a level:

    Customer Service Representative Coach I

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Trainer II - Call Center

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    Customer Service Representative Coach III

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Trainer II - Call Center

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Location Avg. Salary Date Updated
Location New London, CT Avg. Salary $60,155 Date Updated March 26, 2024
Location Norwich, CT Avg. Salary $60,268 Date Updated March 26, 2024
Location West Haven, CT Avg. Salary $60,889 Date Updated March 26, 2024
Location Abington, CT Avg. Salary $59,591 Date Updated March 26, 2024
Location Amston, CT Avg. Salary $60,324 Date Updated March 26, 2024
Location Andover, CT Avg. Salary $60,550 Date Updated March 26, 2024
Location Ansonia, CT Avg. Salary $60,889 Date Updated March 26, 2024
Location Ashford, CT Avg. Salary $59,591 Date Updated March 26, 2024
Location Avon, CT Avg. Salary $60,663 Date Updated March 26, 2024
Location Ballouville, CT Avg. Salary $59,534 Date Updated March 26, 2024

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Massachusetts

Customer Service Trainer II - Call Center Salaries in Pittsfield, Massachusetts
Customer Service Trainer II - Call Center Salaries in Springfield, Massachusetts
Customer Service Trainer II - Call Center Salaries in Worcester, Massachusetts

New York

Customer Service Trainer II - Call Center Salaries in Poughkeepsie, New York

Rhode Island

Customer Service Trainer II - Call Center Salaries in Providence, Rhode Island

About Connecticut    Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. Th....More

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