How much does a Customer Service Trainer II - Call Center make in District of Columbia? The average Customer Service Trainer II - Call Center salary in District of Columbia is $62,890 as of March 26, 2024, but the range typically falls between $54,290 and $74,290. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Trainer II - Call Center Salary | $46,460 | DC | March 26, 2024 |
25th Percentile Customer Service Trainer II - Call Center Salary | $54,290 | DC | March 26, 2024 |
50th Percentile Customer Service Trainer II - Call Center Salary | $62,890 | DC | March 26, 2024 |
75th Percentile Customer Service Trainer II - Call Center Salary | $74,290 | DC | March 26, 2024 |
90th Percentile Customer Service Trainer II - Call Center Salary | $84,669 | DC | March 26, 2024 |
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The Customer Service Trainer II - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer II - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer II - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer II - Call Center occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Trainer II - Call Center typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
0 - 2 years experience
Bachelor's Degree
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Naval Anacost Annex, DC | Avg. Salary $62,807 | Date Updated March 26, 2024 |
Location Parcel Return Service, DC | Avg. Salary $62,807 | Date Updated March 26, 2024 |
Location Washington, DC | Avg. Salary $62,807 | Date Updated March 26, 2024 |
Location Washington Navy Yard, DC | Avg. Salary $62,807 | Date Updated March 26, 2024 |
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About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
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