How much does a Customer Service Training Manager - Call Center make in South Dakota? The average Customer Service Training Manager - Call Center salary in South Dakota is $88,610 as of March 26, 2024, but the range typically falls between $73,330 and $102,530. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Training Manager - Call Center Salary | $59,418 | SD | March 26, 2024 |
25th Percentile Customer Service Training Manager - Call Center Salary | $73,330 | SD | March 26, 2024 |
50th Percentile Customer Service Training Manager - Call Center Salary | $88,610 | SD | March 26, 2024 |
75th Percentile Customer Service Training Manager - Call Center Salary | $102,530 | SD | March 26, 2024 |
90th Percentile Customer Service Training Manager - Call Center Salary | $115,203 | SD | March 26, 2024 |
Five Star Call Centers - Boise, ID
Customer Service Coordinator 1
Herb Pharm - Central Point, OR
Customer Service Representative
Medical Transportation Management - Eugene, OR
Bilingual Customer Service Representative
JG Wentworth - King of Prussia, PA
The Customer Service Training Manager - Call Center prepares instructive updates and details on new products, features, and service offerings. Designs and delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Training Manager - Call Center creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Training Manager - Call Center assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager - Call Center manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Customer Service Training Manager - Call Center typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Deadwood, SD | Avg. Salary $86,237 | Date Updated March 26, 2024 |
Location Pierre, SD | Avg. Salary $82,985 | Date Updated March 26, 2024 |
Location Watertown, SD | Avg. Salary $88,011 | Date Updated March 26, 2024 |
Location Aberdeen, SD | Avg. Salary $81,507 | Date Updated March 26, 2024 |
Location Agar, SD | Avg. Salary $81,507 | Date Updated March 26, 2024 |
Location Akaska, SD | Avg. Salary $81,507 | Date Updated March 26, 2024 |
Location Alcester, SD | Avg. Salary $87,420 | Date Updated March 26, 2024 |
Location Alexandria, SD | Avg. Salary $88,011 | Date Updated March 26, 2024 |
Location Allen, SD | Avg. Salary $86,237 | Date Updated March 26, 2024 |
Location Alpena, SD | Avg. Salary $84,759 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Trainer I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Trainer III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
About South Dakota South Dakota (/- dəˈkoʊtə/ (listen)) is a U.S. state in the Midwestern region of the United States. It is named after the Lakota and Dakota Sioux Nati....More
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