How much does a Customer Service Training Manager - Call Center make in Tennessee? The average Customer Service Training Manager - Call Center salary in Tennessee is $90,320 as of February 26, 2024, but the range typically falls between $74,760 and $104,510. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Training Manager - Call Center Salary | $60,593 | TN | February 26, 2024 |
25th Percentile Customer Service Training Manager - Call Center Salary | $74,760 | TN | February 26, 2024 |
50th Percentile Customer Service Training Manager - Call Center Salary | $90,320 | TN | February 26, 2024 |
75th Percentile Customer Service Training Manager - Call Center Salary | $104,510 | TN | February 26, 2024 |
90th Percentile Customer Service Training Manager - Call Center Salary | $117,429 | TN | February 26, 2024 |
Medstar Transportation - Bothell, WA
Bay Federal Credit Union - Capitola, CA
Customer Service Representative
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Outbound Call Center Representative/ Inside Sales
Olympic Plumbing Technology - Olympia, WA
The Customer Service Training Manager - Call Center prepares instructive updates and details on new products, features, and service offerings. Designs and delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Training Manager - Call Center creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Training Manager - Call Center assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager - Call Center manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Customer Service Training Manager - Call Center typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Adams, TN | Avg. Salary $88,959 | Date Updated February 26, 2024 |
Location Adamsville, TN | Avg. Salary $83,934 | Date Updated February 26, 2024 |
Location Afton, TN | Avg. Salary $86,015 | Date Updated February 26, 2024 |
Location Alamo, TN | Avg. Salary $90,354 | Date Updated February 26, 2024 |
Location Alcoa, TN | Avg. Salary $90,046 | Date Updated February 26, 2024 |
Location Alexandria, TN | Avg. Salary $90,908 | Date Updated February 26, 2024 |
Location Allardt, TN | Avg. Salary $89,450 | Date Updated February 26, 2024 |
Location Allons, TN | Avg. Salary $90,179 | Date Updated February 26, 2024 |
Location Allred, TN | Avg. Salary $89,450 | Date Updated February 26, 2024 |
Location Alpine, TN | Avg. Salary $89,450 | Date Updated February 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Trainer I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Trainer II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
About Tennessee Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; ....More
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