How much does a Customer Service Training Manager - Call Center make in Wyoming? The average Customer Service Training Manager - Call Center salary in Wyoming is $94,520 as of March 26, 2024, but the range typically falls between $78,230 and $109,370. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Training Manager - Call Center Salary | $63,399 | WY | March 26, 2024 |
25th Percentile Customer Service Training Manager - Call Center Salary | $78,230 | WY | March 26, 2024 |
50th Percentile Customer Service Training Manager - Call Center Salary | $94,520 | WY | March 26, 2024 |
75th Percentile Customer Service Training Manager - Call Center Salary | $109,370 | WY | March 26, 2024 |
90th Percentile Customer Service Training Manager - Call Center Salary | $122,890 | WY | March 26, 2024 |
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The Customer Service Training Manager - Call Center prepares instructive updates and details on new products, features, and service offerings. Designs and delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Training Manager - Call Center creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Training Manager - Call Center assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager - Call Center manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Customer Service Training Manager - Call Center typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Cody, WY | Avg. Salary $93,925 | Date Updated March 26, 2024 |
Location Riverton, WY | Avg. Salary $93,038 | Date Updated March 26, 2024 |
Location Sheridan, WY | Avg. Salary $93,925 | Date Updated March 26, 2024 |
Location Afton, WY | Avg. Salary $99,740 | Date Updated March 26, 2024 |
Location Aladdin, WY | Avg. Salary $86,237 | Date Updated March 26, 2024 |
Location Albin, WY | Avg. Salary $91,067 | Date Updated March 26, 2024 |
Location Alcova, WY | Avg. Salary $93,038 | Date Updated March 26, 2024 |
Location Alpine, WY | Avg. Salary $99,740 | Date Updated March 26, 2024 |
Location Alta, WY | Avg. Salary $99,838 | Date Updated March 26, 2024 |
Location Alva, WY | Avg. Salary $86,237 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Trainer I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Trainer III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
About Wyoming Wyoming (/waɪˈoʊmɪŋ/ (listen)) is a state in the mountain region of the western United States. The state is the 10th largest by area, the least populo....More
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