upper level job

How much does a Field Customer Support Manager make in Massachusetts? The average Field Customer Support Manager salary in Massachusetts is $139,340 as of February 26, 2024, but the range typically falls between $123,000 and $155,890. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Field Customer Support Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Field Customer Support Manager Salary $108,123 MA February 26, 2024
25th Percentile Field Customer Support Manager Salary $123,000 MA February 26, 2024
50th Percentile Field Customer Support Manager Salary $139,340 MA February 26, 2024
75th Percentile Field Customer Support Manager Salary $155,890 MA February 26, 2024
90th Percentile Field Customer Support Manager Salary $170,958 MA February 26, 2024
25% $123,000 10% $108,123 90% $170,958 75% $155,890 $139,340 50%(Median) Didn’t find job title? Click
Change Search Criteria

Job Description

The Field Customer Support Manager oversees the scheduling and training of field service representatives. Manages the field service personnel who perform on-site routine services including installation, maintenance, and repair. Being a Field Customer Support Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Handles service contracts and directs support services. In addition, Field Customer Support Manager ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Field Customer Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a Field Customer Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Field Customer Support Manager in Massachusetts
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Select a city to view specific salary and bonus information for Field Customer Support Manager

Loading results...
Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $134,819 Date Updated February 26, 2024
Location Barnstable, MA Avg. Salary $136,271 Date Updated February 26, 2024
Location Fitchburg, MA Avg. Salary $136,504 Date Updated February 26, 2024
Location Hyannis, MA Avg. Salary $135,798 Date Updated February 26, 2024
Location Leominster, MA Avg. Salary $134,815 Date Updated February 26, 2024
Location Malden, MA Avg. Salary $144,256 Date Updated February 26, 2024
Location Methuen, MA Avg. Salary $136,741 Date Updated February 26, 2024
Location Newton, MA Avg. Salary $144,256 Date Updated February 26, 2024
Location Revere, MA Avg. Salary $144,256 Date Updated February 26, 2024
Location Weymouth, MA Avg. Salary $139,814 Date Updated February 26, 2024

Jobs with a similar salary range to Field Customer Support Manager : People Consultant, Servicenow Manager

lower level job