How much does a Field Customer Support Manager make in Massachusetts? The average Field Customer Support Manager salary in Massachusetts is $139,340 as of February 26, 2024, but the range typically falls between $123,000 and $155,890. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Field Customer Support Manager Salary | $108,123 | MA | February 26, 2024 |
25th Percentile Field Customer Support Manager Salary | $123,000 | MA | February 26, 2024 |
50th Percentile Field Customer Support Manager Salary | $139,340 | MA | February 26, 2024 |
75th Percentile Field Customer Support Manager Salary | $155,890 | MA | February 26, 2024 |
90th Percentile Field Customer Support Manager Salary | $170,958 | MA | February 26, 2024 |
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The Field Customer Support Manager oversees the scheduling and training of field service representatives. Manages the field service personnel who perform on-site routine services including installation, maintenance, and repair. Being a Field Customer Support Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Handles service contracts and directs support services. In addition, Field Customer Support Manager ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Field Customer Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a Field Customer Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Attleboro, MA | Avg. Salary $134,819 | Date Updated February 26, 2024 |
Location Barnstable, MA | Avg. Salary $136,271 | Date Updated February 26, 2024 |
Location Fitchburg, MA | Avg. Salary $136,504 | Date Updated February 26, 2024 |
Location Hyannis, MA | Avg. Salary $135,798 | Date Updated February 26, 2024 |
Location Leominster, MA | Avg. Salary $134,815 | Date Updated February 26, 2024 |
Location Malden, MA | Avg. Salary $144,256 | Date Updated February 26, 2024 |
Location Methuen, MA | Avg. Salary $136,741 | Date Updated February 26, 2024 |
Location Newton, MA | Avg. Salary $144,256 | Date Updated February 26, 2024 |
Location Revere, MA | Avg. Salary $144,256 | Date Updated February 26, 2024 |
Location Weymouth, MA | Avg. Salary $139,814 | Date Updated February 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Field Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Field Service Engineer II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Field Service Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Field Service Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Field Service Supervisor, Sr. | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
About Massachusetts Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More
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