Help Desk Technician I Salary in the United States
Help Desk Technician I Salary
How much does a Help Desk Technician I make in the United States? The average Help Desk Technician I salary in the United States is $49,500 as of March 26, 2024, but the range typically falls between $44,700 and $54,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Help Desk Technician I Salary | $40,330 | US | March 26, 2024 |
| 25th Percentile Help Desk Technician I Salary | $44,700 | US | March 26, 2024 |
| 50th Percentile Help Desk Technician I Salary | $49,500 | US | March 26, 2024 |
| 75th Percentile Help Desk Technician I Salary | $54,900 | US | March 26, 2024 |
| 90th Percentile Help Desk Technician I Salary | $59,816 | US | March 26, 2024 |
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Job Description
The Help Desk Technician I identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician I documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician I may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Technician I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
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This Job:
Help Desk Technician I
0 - 1 years experience
Associate's Degree -
Up a level:
Help Desk Technician II
1 - 3 years experience
Associate's Degree
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Level of Education
- Help Desk Technician I Salaries with No Diploma
- Help Desk Technician I Salaries with a High School Diploma or Technical Certificate
- Help Desk Technician I Salaries with an Associate's Degree
- Help Desk Technician I Salaries with a Bachelor's Degree
- Help Desk Technician I Salaries with a Master's Degree or MBA
- Help Desk Technician I Salaries with a JD, MD, PhD or Equivalent
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