How much does a Help Desk Tier 1 Specialist make in District of Columbia? The average Help Desk Tier 1 Specialist salary in District of Columbia is $55,040 as of March 26, 2024, but the range typically falls between $49,650 and $61,020. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Help Desk Tier 1 Specialist Salary | $44,743 | DC | March 26, 2024 |
25th Percentile Help Desk Tier 1 Specialist Salary | $49,650 | DC | March 26, 2024 |
50th Percentile Help Desk Tier 1 Specialist Salary | $55,040 | DC | March 26, 2024 |
75th Percentile Help Desk Tier 1 Specialist Salary | $61,020 | DC | March 26, 2024 |
90th Percentile Help Desk Tier 1 Specialist Salary | $66,464 | DC | March 26, 2024 |
Bilingual Tier 1, Client Services Support Specialist
VersiTech / Bold Integrated Payments / Tonic - Atlanta, GA
IT Help Desk Technician Tier 2
RemX The Workforce Experts - Los Angeles, CA
H2 Performance Consulting Corporation - Remote, OR
IT Tech Support - Tier 1 - REMOTE - 03182024
Effortless Office - Reno, NV
The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
0 - 1 years experience
Associate's Degree
1 - 3 years experience
Associate's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Naval Anacost Annex, DC | Avg. Salary $55,036 | Date Updated March 26, 2024 |
Location Parcel Return Service, DC | Avg. Salary $55,036 | Date Updated March 26, 2024 |
Location Washington, DC | Avg. Salary $55,036 | Date Updated March 26, 2024 |
Location Washington Navy Yard, DC | Avg. Salary $55,036 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Support Specialist II | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
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