Help Desk Tier 1 Specialist Salary in District of Columbia
Help Desk Tier 1 Specialist Salary in District of Columbia
How much does a Help Desk Tier 1 Specialist make in District of Columbia? The average Help Desk Tier 1 Specialist salary in District of Columbia is $55,040 as of March 26, 2024, but the range typically falls between $49,650 and $61,020. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Help Desk Tier 1 Specialist Salary | $44,743 | DC | March 26, 2024 |
| 25th Percentile Help Desk Tier 1 Specialist Salary | $49,650 | DC | March 26, 2024 |
| 50th Percentile Help Desk Tier 1 Specialist Salary | $55,040 | DC | March 26, 2024 |
| 75th Percentile Help Desk Tier 1 Specialist Salary | $61,020 | DC | March 26, 2024 |
| 90th Percentile Help Desk Tier 1 Specialist Salary | $66,464 | DC | March 26, 2024 |
Bilingual Tier 1, Client Services Support Specialist
VersiTech / Bold Integrated Payments / Tonic - Atlanta, GA
IT Help Desk Technician Tier 2
RemX The Workforce Experts - Los Angeles, CA
H2 Performance Consulting Corporation - Remote, OR
IT Tech Support - Tier 1 - REMOTE - 03182024
Effortless Office - Reno, NV
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Job Description
The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
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Career Path for this job
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This Job:
Help Desk Tier 1 Specialist
0 - 1 years experience
Associate's Degree -
Up a level:
Help Desk Technician II
1 - 3 years experience
Associate's Degree
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Select a city to view specific salary and bonus information for Help Desk Tier 1 Specialist
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Naval Anacost Annex, DC | Avg. Salary $55,036 | Date Updated March 26, 2024 |
| Location Parcel Return Service, DC | Avg. Salary $55,036 | Date Updated March 26, 2024 |
| Location Washington, DC | Avg. Salary $55,036 | Date Updated March 26, 2024 |
| Location Washington Navy Yard, DC | Avg. Salary $55,036 | Date Updated March 26, 2024 |
About District of Columbia
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| Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
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Level of Education
- Help Desk Tier 1 Specialist Salaries with No Diploma
- Help Desk Tier 1 Specialist Salaries with a High School Diploma or Technical Certificate
- Help Desk Tier 1 Specialist Salaries with an Associate's Degree
- Help Desk Tier 1 Specialist Salaries with a Bachelor's Degree
- Help Desk Tier 1 Specialist Salaries with a Master's Degree or MBA
- Help Desk Tier 1 Specialist Salaries with a JD, MD, PhD or Equivalent
Help Desk Tier 1 Specialist Salary by Global Country
Most Popular Cities for Help Desk Tier 1 Specialist Job
- Houston, TX Help Desk Tier 1 Specialist
- Philadelphia, PA Help Desk Tier 1 Specialist
- Saint Louis, MO Help Desk Tier 1 Specialist
- Boston, MA Help Desk Tier 1 Specialist
- Atlanta, GA Help Desk Tier 1 Specialist
- New York, NY Help Desk Tier 1 Specialist
- Detroit, MI Help Desk Tier 1 Specialist
- Columbus, OH Help Desk Tier 1 Specialist
- Washington, DC Help Desk Tier 1 Specialist
- Chicago, IL Help Desk Tier 1 Specialist
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About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
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