Help Desk Tier 1 Specialist Salary in Illinois
Help Desk Tier 1 Specialist Salary in Illinois
How much does a Help Desk Tier 1 Specialist make in Illinois? The average Help Desk Tier 1 Specialist salary in Illinois is $50,590 as of March 26, 2024, but the range typically falls between $45,640 and $56,080. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Help Desk Tier 1 Specialist Salary | $41,133 | IL | March 26, 2024 |
| 25th Percentile Help Desk Tier 1 Specialist Salary | $45,640 | IL | March 26, 2024 |
| 50th Percentile Help Desk Tier 1 Specialist Salary | $50,590 | IL | March 26, 2024 |
| 75th Percentile Help Desk Tier 1 Specialist Salary | $56,080 | IL | March 26, 2024 |
| 90th Percentile Help Desk Tier 1 Specialist Salary | $61,078 | IL | March 26, 2024 |
IT Support Specialist, Tier III
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Information Technology Help Desk
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Job Description
The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
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This Job:
Help Desk Tier 1 Specialist
0 - 1 years experience
Associate's Degree -
Up a level:
Help Desk Technician II
1 - 3 years experience
Associate's Degree
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Select a city to view specific salary and bonus information for Help Desk Tier 1 Specialist
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Cicero, IL | Avg. Salary $51,871 | Date Updated March 26, 2024 |
| Location Mount Prospect, IL | Avg. Salary $51,673 | Date Updated March 26, 2024 |
| Location Abingdon, IL | Avg. Salary $46,827 | Date Updated March 26, 2024 |
| Location Adair, IL | Avg. Salary $47,272 | Date Updated March 26, 2024 |
| Location Addieville, IL | Avg. Salary $48,014 | Date Updated March 26, 2024 |
| Location Addison, IL | Avg. Salary $51,673 | Date Updated March 26, 2024 |
| Location Akin, IL | Avg. Salary $46,580 | Date Updated March 26, 2024 |
| Location Albany, IL | Avg. Salary $46,184 | Date Updated March 26, 2024 |
| Location Albers, IL | Avg. Salary $48,014 | Date Updated March 26, 2024 |
| Location Albion, IL | Avg. Salary $45,492 | Date Updated March 26, 2024 |
About Illinois
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Level of Education
- Help Desk Tier 1 Specialist Salaries with No Diploma
- Help Desk Tier 1 Specialist Salaries with a High School Diploma or Technical Certificate
- Help Desk Tier 1 Specialist Salaries with an Associate's Degree
- Help Desk Tier 1 Specialist Salaries with a Bachelor's Degree
- Help Desk Tier 1 Specialist Salaries with a Master's Degree or MBA
- Help Desk Tier 1 Specialist Salaries with a JD, MD, PhD or Equivalent
Help Desk Tier 1 Specialist Salary by Global Country
Most Popular Cities for Help Desk Tier 1 Specialist Job
- Houston, TX Help Desk Tier 1 Specialist
- Philadelphia, PA Help Desk Tier 1 Specialist
- Saint Louis, MO Help Desk Tier 1 Specialist
- Boston, MA Help Desk Tier 1 Specialist
- Atlanta, GA Help Desk Tier 1 Specialist
- New York, NY Help Desk Tier 1 Specialist
- Detroit, MI Help Desk Tier 1 Specialist
- Columbus, OH Help Desk Tier 1 Specialist
- Washington, DC Help Desk Tier 1 Specialist
- Chicago, IL Help Desk Tier 1 Specialist
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About Illinois Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross dome....More
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