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How much does a Help Desk Tier 1 Specialist make in Michigan? The average Help Desk Tier 1 Specialist salary in Michigan is $48,810 as of March 26, 2024, but the range typically falls between $44,030 and $54,110. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Help Desk Tier 1 Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Tier 1 Specialist Salary $39,678 MI March 26, 2024
25th Percentile Help Desk Tier 1 Specialist Salary $44,030 MI March 26, 2024
50th Percentile Help Desk Tier 1 Specialist Salary $48,810 MI March 26, 2024
75th Percentile Help Desk Tier 1 Specialist Salary $54,110 MI March 26, 2024
90th Percentile Help Desk Tier 1 Specialist Salary $58,935 MI March 26, 2024
25% $44,030 10% $39,678 90% $58,935 75% $54,110 $48,810 50%(Median) Didn’t find job title? Click
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Job Description

The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Help Desk Tier 1 Specialist in Michigan

Career Path for this job

  1. This Job:

    Help Desk Tier 1 Specialist

    0 - 1 years experience
    Associate's Degree

  2. Up a level:

    Help Desk Technician II

    1 - 3 years experience
    Associate's Degree

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Select a city to view specific salary and bonus information for Help Desk Tier 1 Specialist

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Location Avg. Salary Date Updated
Location Taylor, MI Avg. Salary $49,745 Date Updated March 26, 2024
Location Acme, MI Avg. Salary $46,531 Date Updated March 26, 2024
Location Ada, MI Avg. Salary $47,965 Date Updated March 26, 2024
Location Addison, MI Avg. Salary $49,695 Date Updated March 26, 2024
Location Adrian, MI Avg. Salary $48,954 Date Updated March 26, 2024
Location Afton, MI Avg. Salary $45,937 Date Updated March 26, 2024
Location Ahmeek, MI Avg. Salary $47,025 Date Updated March 26, 2024
Location Akron, MI Avg. Salary $45,987 Date Updated March 26, 2024
Location Alanson, MI Avg. Salary $45,937 Date Updated March 26, 2024
Location Alba, MI Avg. Salary $45,937 Date Updated March 26, 2024

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