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How much does a Help Desk Tier 1 Specialist make in Rhode Island? The average Help Desk Tier 1 Specialist salary in Rhode Island is $51,680 as of February 26, 2024, but the range typically falls between $46,620 and $57,290. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Help Desk Tier 1 Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Tier 1 Specialist Salary $42,013 RI February 26, 2024
25th Percentile Help Desk Tier 1 Specialist Salary $46,620 RI February 26, 2024
50th Percentile Help Desk Tier 1 Specialist Salary $51,680 RI February 26, 2024
75th Percentile Help Desk Tier 1 Specialist Salary $57,290 RI February 26, 2024
90th Percentile Help Desk Tier 1 Specialist Salary $62,398 RI February 26, 2024
25% $46,620 10% $42,013 90% $62,398 75% $57,290 $51,680 50%(Median) Didn’t find job title? Click
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Job Description

The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Help Desk Tier 1 Specialist in Rhode Island

Career Path for this job

  1. This Job:

    Help Desk Tier 1 Specialist

    0 - 1 years experience
    Associate's Degree

  2. Up a level:

    Help Desk Technician II

    1 - 3 years experience
    Associate's Degree

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Select a city to view specific salary and bonus information for Help Desk Tier 1 Specialist

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $51,819 Date Updated February 26, 2024
Location Cumberland, RI Avg. Salary $51,917 Date Updated February 26, 2024
Location East Providence, RI Avg. Salary $51,917 Date Updated February 26, 2024
Location Narragansett, RI Avg. Salary $52,143 Date Updated February 26, 2024
Location Tiverton, RI Avg. Salary $52,411 Date Updated February 26, 2024
Location Westerly, RI Avg. Salary $52,461 Date Updated February 26, 2024
Location Woonsocket, RI Avg. Salary $51,868 Date Updated February 26, 2024
Location Adamsville, RI Avg. Salary $52,394 Date Updated February 26, 2024
Location Albion, RI Avg. Salary $51,917 Date Updated February 26, 2024
Location Ashaway, RI Avg. Salary $52,573 Date Updated February 26, 2024

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