How much does an Inbound Call Center Manager make in Minnesota? The average Inbound Call Center Manager salary in Minnesota is $95,400 as of February 26, 2024, but the range typically falls between $82,400 and $111,300. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Inbound Call Center Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Call Center Manager Salary $70,564 MN February 26, 2024
25th Percentile Inbound Call Center Manager Salary $82,400 MN February 26, 2024
50th Percentile Inbound Call Center Manager Salary $95,400 MN February 26, 2024
75th Percentile Inbound Call Center Manager Salary $111,300 MN February 26, 2024
90th Percentile Inbound Call Center Manager Salary $125,776 MN February 26, 2024
25% $82,400 10% $70,564 90% $125,776 75% $111,300 $95,400 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Call Center Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Call Center Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Inbound Call Center Manager in Minnesota

Career Path for this job

  1. Down a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Inbound Call Center Manager

    5 + years experience
    Bachelor's Degree

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Location Avg. Salary Date Updated
Location Lakeville, MN Avg. Salary $98,523 Date Updated February 26, 2024
Location Minnetonka, MN Avg. Salary $99,137 Date Updated February 26, 2024
Location Ada, MN Avg. Salary $85,905 Date Updated February 26, 2024
Location Adams, MN Avg. Salary $92,447 Date Updated February 26, 2024
Location Adolph, MN Avg. Salary $89,097 Date Updated February 26, 2024
Location Adrian, MN Avg. Salary $82,137 Date Updated February 26, 2024
Location Afton, MN Avg. Salary $98,411 Date Updated February 26, 2024
Location Ah Gwah Ching, MN Avg. Salary $87,524 Date Updated February 26, 2024
Location Aitkin, MN Avg. Salary $88,334 Date Updated February 26, 2024
Location Akeley, MN Avg. Salary $87,157 Date Updated February 26, 2024
lower level job