Inbound Call Center Supervisor I Salary in the United States

How much does an Inbound Call Center Supervisor I make hourly in the United States? The average hourly wage for an Inbound Call Center Supervisor I in the United States is $22 as of May 31, 2019, but the range typically falls between $18 and $26. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

The Inbound Call Center Supervisor I responsible for the daily activity of contact center policies and procedures. Supervises contact center representatives who get contacted by customers or potential customers. Being an Inbound Call Center Supervisor I may assist with monitoring interactions or perform data collection and some analysis. Ensures quotas for service volume and timeliness are met. In addition, Inbound Call Center Supervisor I may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2019 Salary.com)

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Understand the total hourly compensation opportunity for an Inbound Call Center Supervisor I, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
18
26
22

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
19
27
22
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Inbound Call Center Supervisor I in United States. The average hourly rate for Inbound Call Center Supervisor I ranges from $18 to $26 with the average hourly pay of $22. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $19 to $27 with the average total hourly cash compensation of $22.
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18
26

 

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