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How much does an Inbound Call Center Supervisor make in Akron, MI? The average Inbound Call Center Supervisor salary in Akron, MI is $55,300 as of February 26, 2024, but the range typically falls between $48,500 and $64,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Inbound Call Center Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Call Center Supervisor Salary $42,309 Akron,MI February 26, 2024
25th Percentile Inbound Call Center Supervisor Salary $48,500 Akron,MI February 26, 2024
50th Percentile Inbound Call Center Supervisor Salary $55,300 Akron,MI February 26, 2024
75th Percentile Inbound Call Center Supervisor Salary $64,300 Akron,MI February 26, 2024
90th Percentile Inbound Call Center Supervisor Salary $72,494 Akron,MI February 26, 2024
25% $48,500 10% $42,309 90% $72,494 75% $64,300 $55,300 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Call Center Supervisor monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Call Center Supervisor implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Call Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Call Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Inbound Call Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Job Openings for Inbound Call Center Supervisor in Akron, MI

Career Path for this job

  1. This Job:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

  2. Up a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
48500
64300
55300

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
50500
69800
59600
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Call Center Supervisor in Akron, MI. The base salary for Inbound Call Center Supervisor ranges from $48,500 to $64,300 with the average base salary of $55,300. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $50,500 to $69,800 with the average total cash compensation of $59,600.
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48500
64300

 

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About Akron, Michigan    Akron is a village in Tuscola County of the U.S. state of Michigan. The population was 402 at the 2010 census. The village is located on the boundary....More

Akron, Michigan  area prices were up 1.3% from a year ago    View the Cost of Living in Akron, Michigan

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