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How much does an Inbound Call Center Supervisor make in Alabama? The average Inbound Call Center Supervisor salary in Alabama is $54,600 as of February 26, 2024, but the range typically falls between $47,900 and $63,500. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Inbound Call Center Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Call Center Supervisor Salary $41,800 AL February 26, 2024
25th Percentile Inbound Call Center Supervisor Salary $47,900 AL February 26, 2024
50th Percentile Inbound Call Center Supervisor Salary $54,600 AL February 26, 2024
75th Percentile Inbound Call Center Supervisor Salary $63,500 AL February 26, 2024
90th Percentile Inbound Call Center Supervisor Salary $71,603 AL February 26, 2024
25% $47,900 10% $41,800 90% $71,603 75% $63,500 $54,600 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Call Center Supervisor monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Call Center Supervisor implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Call Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Call Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Inbound Call Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Job Openings for Inbound Call Center Supervisor in Alabama

Career Path for this job

  1. This Job:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

  2. Up a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Inbound Call Center Supervisor

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Location Avg. Salary Date Updated
Location Georgiana, AL Avg. Salary $52,793 Date Updated February 26, 2024
Location Tanner, AL Avg. Salary $55,161 Date Updated February 26, 2024
Location Abbeville, AL Avg. Salary $50,700 Date Updated February 26, 2024
Location Abernant, AL Avg. Salary $55,408 Date Updated February 26, 2024
Location Adamsville, AL Avg. Salary $56,060 Date Updated February 26, 2024
Location Addison, AL Avg. Salary $54,220 Date Updated February 26, 2024
Location Adger, AL Avg. Salary $55,469 Date Updated February 26, 2024
Location Akron, AL Avg. Salary $55,244 Date Updated February 26, 2024
Location Alabaster, AL Avg. Salary $55,743 Date Updated February 26, 2024
Location Alberta, AL Avg. Salary $54,003 Date Updated February 26, 2024

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