Inbound Call Center Supervisor I Salary in Pennsylvania

How much does an Inbound Call Center Supervisor I make in Pennsylvania? The average Inbound Call Center Supervisor I salary in Pennsylvania is $45,400 as of May 31, 2019, but the range typically falls between $38,000 and $54,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Pennsylvania

About Pennsylvania    Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More

Job Description

The Inbound Call Center Supervisor I responsible for the daily activity of contact center policies and procedures. Supervises contact center representatives who get contacted by customers or potential customers. Being an Inbound Call Center Supervisor I may assist with monitoring interactions or perform data collection and some analysis. Ensures quotas for service volume and timeliness are met. In addition, Inbound Call Center Supervisor I may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Inbound Call Center Supervisor I

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Location Avg. Salary Date Updated
Location Stroudsburg, PA Avg. Salary $45,850 Date Updated May 31, 2019
Location Aaronsburg, PA Avg. Salary $43,962 Date Updated May 31, 2019
Location Abbottstown, PA Avg. Salary $44,221 Date Updated May 31, 2019
Location Abington, PA Avg. Salary $48,850 Date Updated May 31, 2019
Location Ackermanville, PA Avg. Salary $48,160 Date Updated May 31, 2019
Location Acme, PA Avg. Salary $42,941 Date Updated May 31, 2019
Location Acosta, PA Avg. Salary $41,835 Date Updated May 31, 2019
Location Adah, PA Avg. Salary $44,371 Date Updated May 31, 2019
Location Adamsburg, PA Avg. Salary $44,461 Date Updated May 31, 2019
Location Adamstown, PA Avg. Salary $44,929 Date Updated May 31, 2019
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Job Openings for Inbound Call Center Supervisor I in Pennsylvania