How much does an Inbound Call Center Supervisor I make in Pittsburgh, PA? The average Inbound Call Center Supervisor I salary in Pittsburgh, PA is $44,800 as of June 27, 2019, but the range typically falls between $37,500 and $53,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Pittsburgh, Pennsylvania Pittsburgh (/ˈpɪtsbɜːrɡ/ PITS-burg) is a city in the Commonwealth of Pennsylvania in the United States, and is the county seat of Allegheny County. As....More
Pittsburgh, Pennsylvania area prices were up 1.9% from a year ago View the Cost of Living in Pittsburgh, Pennsylvania
The Inbound Call Center Supervisor I is responsible for the daily activity of contact center policies and procedures. Supervises contact center representatives who get contacted by customers or potential customers. Being an Inbound Call Center Supervisor I may assist with monitoring interactions or perform data collection and some analysis. Ensures quotas for service volume and timeliness are met. In addition, Inbound Call Center Supervisor I may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2019 Salary.com)
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Includes base and annual incentives