How much does an Inbound Call Center Supervisor II make in Jonesboro, AR? The average Inbound Call Center Supervisor II salary in Jonesboro, AR is $56,100 as of May 13, 2019, but the range typically falls between $49,200 and $65,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Jonesboro, Arkansas Jonesboro is a city located on Crowley's Ridge in the northeastern corner of the U.S. State of Arkansas. Jonesboro is one of two county seats of Craig....More
Jonesboro, Arkansas area prices were up 1.3% from a year ago View the Cost of Living in Jonesboro, Arkansas
The Inbound Call Center Supervisor II responsible for the daily activity of contact center policies and procedures. Supervises contact center representatives who get contacted by customers or potential customers. Being an Inbound Call Center Supervisor II may assist with monitoring interactions or perform data collection and some analysis. Ensures quotas for service volume and timeliness are met. In addition, Inbound Call Center Supervisor II may require a bachelor's degree of specialty or its equivalent. Typically reports to a manager or head of a unit/department. The Inbound Call Center Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as an Inbound Call Center Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)
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Includes base and annual incentives