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How much does an Inbound Call Center Supervisor, Sr. make in Maine? The average Inbound Call Center Supervisor, Sr. salary in Maine is $70,900 as of February 26, 2024, but the range typically falls between $62,900 and $90,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Inbound Call Center Supervisor, Sr. Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Call Center Supervisor, Sr. Salary $55,616 ME February 26, 2024
25th Percentile Inbound Call Center Supervisor, Sr. Salary $62,900 ME February 26, 2024
50th Percentile Inbound Call Center Supervisor, Sr. Salary $70,900 ME February 26, 2024
75th Percentile Inbound Call Center Supervisor, Sr. Salary $90,400 ME February 26, 2024
90th Percentile Inbound Call Center Supervisor, Sr. Salary $108,154 ME February 26, 2024
25% $62,900 10% $55,616 90% $108,154 75% $90,400 $70,900 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Call Center Supervisor, Sr. monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Call Center Supervisor, Sr. implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Call Center Supervisor, Sr. prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Call Center Supervisor, Sr. supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Inbound Call Center Supervisor, Sr. typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Job Openings for Inbound Call Center Supervisor, Sr. in Maine

Career Path for this job

  1. Down a level:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  3. Up a level:

    Inbound Call Center Manager

    5 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Inbound Call Center Supervisor, Sr.

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Location Avg. Salary Date Updated
Location Saco, ME Avg. Salary $72,316 Date Updated February 26, 2024
Location Windham, ME Avg. Salary $72,414 Date Updated February 26, 2024
Location Abbot, ME Avg. Salary $66,408 Date Updated February 26, 2024
Location Acton, ME Avg. Salary $73,990 Date Updated February 26, 2024
Location Addison, ME Avg. Salary $66,408 Date Updated February 26, 2024
Location Albion, ME Avg. Salary $66,408 Date Updated February 26, 2024
Location Alfred, ME Avg. Salary $73,567 Date Updated February 26, 2024
Location Alna, ME Avg. Salary $71,728 Date Updated February 26, 2024
Location Andover, ME Avg. Salary $71,728 Date Updated February 26, 2024
Location Anson, ME Avg. Salary $66,408 Date Updated February 26, 2024

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