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How much does an Inbound Customer Support and Service Supervisor make?

As of December 01, 2024, the average annual pay of Inbound Customer Support and Service Supervisor in Greensboro, NC is $57,090. While Salary.com is seeing that Inbound Customer Support and Service Supervisor salary in Greensboro, NC can go up to $74,743 or down to $43,583, but most earn between $50,020 and $66,330. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Customer Support and Service Supervisor in the United States.

Inbound Customer Support and Service Supervisor Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $66,330 $5,528 $1,276 $32
Average $57,090 $4,758 $1,098 $27
25th Percentile $50,020 $4,168 $962 $24

Average Salary

25% $50,020 10% $43,583 90% $74,743 75% $66,330 $57,090 50%(Median) Didn’t find job title? Click
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Salary.com provides you with accurate and diversified Inbound Customer Support and Service Supervisor salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Inbound Customer Support and Service Supervisor hourly pay, weekly pay, monthly pay and so on.

Last Updated on December 01, 2024
Last Updated on December 01, 2024
Levels Salary
Entry Level Inbound Customer Support and Service Supervisor $54,181
Intermediate Level Inbound Customer Support and Service Supervisor $54,495
Senior Level Inbound Customer Support and Service Supervisor $55,230
Specialist Level Inbound Customer Support and Service Supervisor $56,070
Expert Level Inbound Customer Support and Service Supervisor $57,079
$54,181 0 yr
$54,495 < 2 yrs
$55,230 2-4 yrs
$56,070 5-8 yrs
$57,079 > 8 yrs
Last Updated on December 01, 2024
Entry Level 5%
Mid Level 5%
Senior Level 3%
Top Level 2%
Experienced 0%
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Last Updated on December 01, 2024

Job Openings of Inbound Customer Support and Service Supervisor

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Cost of Living In Greensboro, NC

Cost of Living in Greensboro , NC is
-5.2% Lower
than the National Average
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Best-Paid Skills and Qualifications for Inbound Customer Support and Service Supervisor

What skills does an Inbound Customer Support and Service Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.

3.

Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.

Customer Service 13.18%
CSR 1.06%
Customer Satisfaction 0.73%
Others 85.03%
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What skills can make your compensation higher?
Mastering certain skills can make the compensation of an Inbound Customer Support and Service Supervisor higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Call Center Operations, you can get a 21% salary raise. If you are good at Onboarding, your salary will increase by 19%. If you are expert in Tech Savvy, your salary will rise by 12%.
Skill Salary Demand
Call Center Operations
$69,079
21%
Onboarding
$67,937
19%
Tech Savvy
$63,941
12%
CRM
$63,370
11%
Motivating
$63,370
11%
Analysis
$62,799
10%
Last Updated on December 01, 2024

About Our Data

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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The average salary for an Inbound Customer Support and Service Supervisor is $57,090 per year in Greensboro, NC, updated at December 01, 2024.
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