Telesales Manager Salary in Massachusetts

The Telesales Manager coordinates closely with marketing and field sales to gather insights and understand customers' unique needs, market conditions, and competitors. Oversees the activities of sales representatives with an assigned territory or portfolio of existing customers that primarily conduct remote sales calls. Being an Telesales Manager provides appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Develops sales strategies and supporting activities, including renewals, special offers, and discounts. In addition, Telesales Manager trains and coaches staff in selling and relationship-building skills needed to grow and maintain sales pipelines. Requires a bachelor's degree. Typically reports to a director. The Telesales Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an Telesales Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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