How much does an User Support Help Desk Manager make in Delaware? The average User Support Help Desk Manager salary in Delaware is $115,160 as of March 26, 2024, but the range typically falls between $101,740 and $130,030. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile User Support Help Desk Manager Salary | $89,522 | DE | March 26, 2024 |
25th Percentile User Support Help Desk Manager Salary | $101,740 | DE | March 26, 2024 |
50th Percentile User Support Help Desk Manager Salary | $115,160 | DE | March 26, 2024 |
75th Percentile User Support Help Desk Manager Salary | $130,030 | DE | March 26, 2024 |
90th Percentile User Support Help Desk Manager Salary | $143,568 | DE | March 26, 2024 |
The AEgis Technologies Group - Albuquerque, NM
HTC VIVE - Berkeley, CA
Information Technology Help Desk Analyst
EdiPhy Advisors, LLC - Birmingham, AL
Information Technology Help Desk Support
Cobham Satcom - Concord, CA
The User Support Help Desk Manager ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Manages the staff and operations of a technical help desk. Being an User Support Help Desk Manager identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Implements and utilizes help desk systems and tools to identify, document, track and resolve reported problems. In addition, User Support Help Desk Manager develops and optimizes processes to achieve service level requirements and performance goals. May act as the escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The User Support Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an User Support Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Bear, DE | Avg. Salary $118,107 | Date Updated March 26, 2024 |
Location Delaware City, DE | Avg. Salary $118,220 | Date Updated March 26, 2024 |
Location Harrington, DE | Avg. Salary $120,036 | Date Updated March 26, 2024 |
Location Lewes, DE | Avg. Salary $120,036 | Date Updated March 26, 2024 |
Location Middletown, DE | Avg. Salary $118,447 | Date Updated March 26, 2024 |
Location Milford, DE | Avg. Salary $120,036 | Date Updated March 26, 2024 |
Location Rehoboth Beach, DE | Avg. Salary $120,489 | Date Updated March 26, 2024 |
Location Seaford, DE | Avg. Salary $118,107 | Date Updated March 26, 2024 |
Location Smyrna, DE | Avg. Salary $118,674 | Date Updated March 26, 2024 |
Location Bethany Beach, DE | Avg. Salary $120,489 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Manager | Experience 5 + | EducationAssociates | Salary Compared to This Job |
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About Delaware Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the ....More
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