How much does an User Support Help Desk Manager make in Tennessee? The average User Support Help Desk Manager salary in Tennessee is $104,040 as of February 26, 2024, but the range typically falls between $91,910 and $117,480. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile User Support Help Desk Manager Salary | $80,866 | TN | February 26, 2024 |
25th Percentile User Support Help Desk Manager Salary | $91,910 | TN | February 26, 2024 |
50th Percentile User Support Help Desk Manager Salary | $104,040 | TN | February 26, 2024 |
75th Percentile User Support Help Desk Manager Salary | $117,480 | TN | February 26, 2024 |
90th Percentile User Support Help Desk Manager Salary | $129,716 | TN | February 26, 2024 |
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The User Support Help Desk Manager ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Manages the staff and operations of a technical help desk. Being an User Support Help Desk Manager identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Implements and utilizes help desk systems and tools to identify, document, track and resolve reported problems. In addition, User Support Help Desk Manager develops and optimizes processes to achieve service level requirements and performance goals. May act as the escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The User Support Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an User Support Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Adams, TN | Avg. Salary $102,476 | Date Updated February 26, 2024 |
Location Adamsville, TN | Avg. Salary $96,687 | Date Updated February 26, 2024 |
Location Afton, TN | Avg. Salary $99,085 | Date Updated February 26, 2024 |
Location Alamo, TN | Avg. Salary $104,083 | Date Updated February 26, 2024 |
Location Alcoa, TN | Avg. Salary $103,728 | Date Updated February 26, 2024 |
Location Alexandria, TN | Avg. Salary $104,721 | Date Updated February 26, 2024 |
Location Allardt, TN | Avg. Salary $103,042 | Date Updated February 26, 2024 |
Location Allons, TN | Avg. Salary $103,881 | Date Updated February 26, 2024 |
Location Allred, TN | Avg. Salary $103,042 | Date Updated February 26, 2024 |
Location Alpine, TN | Avg. Salary $103,042 | Date Updated February 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Manager | Experience 5 + | EducationAssociates | Salary Compared to This Job |
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About Tennessee Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; ....More
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