Medical Contact Center Nurse Supervisor Salary in Illinois

The Medical Contact Center Nurse Supervisor participates in planning work of assigned nurses. Supervises and coordinates activities of nursing personnel in a contact center. Being a Medical Contact Center Nurse Supervisor may provide direct patient care over the phone. Ensures that patients' needs are met and evaluates nursing care provided over the phone. In addition, Medical Contact Center Nurse Supervisor requires a bachelor's degree in nursing. Typically reports to a manager or head of a unit/department. Requires certification as a registered nurse (RN). The Medical Contact Center Nurse Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Medical Contact Center Nurse Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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