Non-Technical Customer Service Team Leader Salary in the United States

How much does a Non-Technical Customer Service Team Leader make in the United States? The average Non-Technical Customer Service Team Leader salary in the United States is $51,033 as of August 27, 2019, but the range typically falls between $44,493 and $59,603. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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Salary estimation for Non-Technical Customer Service Team Leader at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

The Non-Technical Customer Service Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Non-Technical Customer Service Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Non-Technical Customer Service Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. Being a Non-Technical Customer Service Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Non-Technical Customer Service Team Leader typically requires 4 to 7 years of related experience. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
44493
59603
51033

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
45643
62283
52593
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Non-Technical Customer Service Team Leader in the United States. The base salary for Non-Technical Customer Service Team Leader ranges from $44,493 to $59,603 with the average base salary of $51,033. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $45,643 to $62,283 with the average total cash compensation of $52,593.
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44493
59603

 

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