How much does an Online Customer Support Manager make in the United States? The average Online Customer Support Manager salary in the United States is $92,230 as of April 27, 2021, but the range typically falls between $77,200 and $104,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

25% $77,200 10% $63,516 90% $115,862 75% $104,600 $92,230 50%(Median)
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Job Description

The Online Customer Support Manager analyzes service activity data and utilize findings to create resources for training and service improvements. Manages a team of customer service representatives that respond to web-based customer inquiries. Being an Online Customer Support Manager provides ongoing training focused on the support of E-Commerce customers. Compiles customer feedback and recommend changes to website, products, or services to technical and product teams. In addition, Online Customer Support Manager ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Online Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Online Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021 Salary.com)

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Average Base Salary

Core compensation

 
 
 
77200
104600
92230

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
82240
116120
98040
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Online Customer Support Manager in the United States. The base salary for Online Customer Support Manager ranges from $77,200 to $104,600 with the average base salary of $92,230. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $82,240 to $116,120 with the average total cash compensation of $98,040.
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77200
104600

 

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Salary estimation for Online Customer Support Manager at companies like : FONAR CORP, INTERPACE BIOSCIENCES INC, PRECIPIO INC