How much does an Online Customer Support Manager make in Florissant, MO? The average Online Customer Support Manager salary in Florissant, MO is $87,790 as of October 30, 2019, but the range typically falls between $73,480 and $99,570. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Florissant, Missouri Florissant (/ˈflɒrɪsənt/ (listen)) is a city in St. Louis County, Missouri, within Greater St. Louis. It is a middle class second-ring northern subur....More
Florissant, Missouri area prices were up 0.7% from a year ago View the Cost of Living in Florissant, Missouri
The Online Customer Support Manager analyzes service activity data and utilize findings to create resources for training and service improvements. Manages a team of customer service representatives that respond to web-based customer inquiries. Being an Online Customer Support Manager provides ongoing training focused on the support of E-Commerce customers. Compiles customer feedback and recommend changes to website, products, or services to technical and product teams. In addition, Online Customer Support Manager ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Online Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Online Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2019 Salary.com)
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Includes base and annual incentives