How much does an Online Customer Support Manager make in Gastonia, NC? The average Online Customer Support Manager salary in Gastonia, NC is $89,340 as of September 25, 2020, but the range typically falls between $74,780 and $101,320. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $74,780 10% $61,524 90% $112,227 75% $101,320 $89,340 50%(Median) View your Salary
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Job Description

The Online Customer Support Manager analyzes service activity data and utilize findings to create resources for training and service improvements. Manages a team of customer service representatives that respond to web-based customer inquiries. Being an Online Customer Support Manager provides ongoing training focused on the support of E-Commerce customers. Compiles customer feedback and recommend changes to website, products, or services to technical and product teams. In addition, Online Customer Support Manager ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Online Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Online Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

Job Openings for Online Customer Support Manager in Gastonia, NC
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Average Base Salary

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74780
101320
89340

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
79670
112480
94970
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Online Customer Support Manager in Gastonia, NC. The base salary for Online Customer Support Manager ranges from $74,780 to $101,320 with the average base salary of $89,340. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $79,670 to $112,480 with the average total cash compensation of $94,970.
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74780
101320

 

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About Gastonia, North Carolina    Gastonia is the largest city in and county seat of Gaston County, North Carolina, United States. It is also the second largest satellite city of the C....More

Gastonia, North Carolina  area prices were up 1.5% from a year ago    View the Cost of Living in Gastonia, North Carolina

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