How much does an Online Customer Support Manager make in Michigan? The average Online Customer Support Manager salary in Michigan is $92,300 as of April 27, 2021, but the range typically falls between $77,260 and $104,690. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $77,260 10% $63,567 90% $115,970 75% $104,690 $92,300 50%(Median)
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Branch Manager Senior (MLO)

PNC Financial Services Group - Alpena, MI

Job Description

The Online Customer Support Manager analyzes service activity data and utilize findings to create resources for training and service improvements. Manages a team of customer service representatives that respond to web-based customer inquiries. Being an Online Customer Support Manager provides ongoing training focused on the support of E-Commerce customers. Compiles customer feedback and recommend changes to website, products, or services to technical and product teams. In addition, Online Customer Support Manager ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Online Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Online Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021 Salary.com)

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Select a city to view specific salary and bonus information for Online Customer Support Manager

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Location Avg. Salary Date Updated
Location Taylor, MI Avg. Salary $93,654 Date Updated April 27, 2021
Location Acme, MI Avg. Salary $86,823 Date Updated April 27, 2021
Location Ada, MI Avg. Salary $89,440 Date Updated April 27, 2021
Location Addison, MI Avg. Salary $93,198 Date Updated April 27, 2021
Location Adrian, MI Avg. Salary $91,644 Date Updated April 27, 2021
Location Afton, MI Avg. Salary $85,695 Date Updated April 27, 2021
Location Ahmeek, MI Avg. Salary $87,189 Date Updated April 27, 2021
Location Akron, MI Avg. Salary $85,794 Date Updated April 27, 2021
Location Alanson, MI Avg. Salary $85,695 Date Updated April 27, 2021
Location Alba, MI Avg. Salary $85,695 Date Updated April 27, 2021