Online Customer Support Manager Salary in New Jersey

How much does an Online Customer Support Manager make in New Jersey? The average Online Customer Support Manager salary in New Jersey is $98,740 as of October 30, 2019, but the range typically falls between $82,650 and $111,990. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Salary range for an Online Customer Support Manager
$82,650 to $111,990
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Job Description

The Online Customer Support Manager analyzes service activity data and utilize findings to create resources for training and service improvements. Manages a team of customer service representatives that respond to web-based customer inquiries. Being an Online Customer Support Manager provides ongoing training focused on the support of E-Commerce customers. Compiles customer feedback and recommend changes to website, products, or services to technical and product teams. In addition, Online Customer Support Manager ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Online Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Online Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Online Customer Support Manager

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Location Avg. Salary Date Updated
Location Bayonne, NJ Avg. Salary $101,985 Date Updated October 30, 2019
Location Bergenfield, NJ Avg. Salary $102,878 Date Updated October 30, 2019
Location Bloomfield, NJ Avg. Salary $102,968 Date Updated October 30, 2019
Location East Brunswick, NJ Avg. Salary $103,468 Date Updated October 30, 2019
Location Hoboken, NJ Avg. Salary $108,058 Date Updated October 30, 2019
Location Irvington, NJ Avg. Salary $101,985 Date Updated October 30, 2019
Location Lakewood, NJ Avg. Salary $101,715 Date Updated October 30, 2019
Location Middlesex, NJ Avg. Salary $100,199 Date Updated October 30, 2019
Location Passaic, NJ Avg. Salary $102,968 Date Updated October 30, 2019
Location Union, NJ Avg. Salary $101,985 Date Updated October 30, 2019
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Job Openings for Online Customer Support Manager in New Jersey