How much does an Online Customer Support Manager make in Rhode Island? The average Online Customer Support Manager salary in Rhode Island is $95,700 as of July 27, 2020, but the range typically falls between $80,100 and $108,530. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $80,100 10% $65,897 90% $120,211 75% $108,530 $95,700 50%(Median)
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Job Description

The Online Customer Support Manager analyzes service activity data and utilize findings to create resources for training and service improvements. Manages a team of customer service representatives that respond to web-based customer inquiries. Being an Online Customer Support Manager provides ongoing training focused on the support of E-Commerce customers. Compiles customer feedback and recommend changes to website, products, or services to technical and product teams. In addition, Online Customer Support Manager ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Online Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Online Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Select a city to view specific salary and bonus information for Online Customer Support Manager

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $95,965 Date Updated July 27, 2020
Location Cumberland, RI Avg. Salary $96,146 Date Updated July 27, 2020
Location East Providence, RI Avg. Salary $96,146 Date Updated July 27, 2020
Location Narragansett, RI Avg. Salary $96,100 Date Updated July 27, 2020
Location Tiverton, RI Avg. Salary $95,602 Date Updated July 27, 2020
Location Westerly, RI Avg. Salary $96,995 Date Updated July 27, 2020
Location Woonsocket, RI Avg. Salary $96,056 Date Updated July 27, 2020
Location Adamsville, RI Avg. Salary $95,572 Date Updated July 27, 2020
Location Albion, RI Avg. Salary $96,146 Date Updated July 27, 2020
Location Ashaway, RI Avg. Salary $97,009 Date Updated July 27, 2020