How much does an Online Customer Support Manager make in San Jose, CA? The average Online Customer Support Manager salary in San Jose, CA is $115,960 as of May 27, 2021, but the range typically falls between $97,060 and $131,510. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $97,060 10% $79,853 90% $145,667 75% $131,510 $115,960 50%(Median)
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Check out Online Customer Support Manager jobs in San Jose, California

Product Manager, Customer Support

Cypress HCM - San Jose, CA

Customer Support Specialist

CENTRIC SOFTWARE INC - Campbell, CA

Job Description

The Online Customer Support Manager analyzes service activity data and utilize findings to create resources for training and service improvements. Manages a team of customer service representatives that respond to web-based customer inquiries. Being an Online Customer Support Manager provides ongoing training focused on the support of E-Commerce customers. Compiles customer feedback and recommend changes to website, products, or services to technical and product teams. In addition, Online Customer Support Manager ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Online Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Online Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021 Salary.com)

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Job Openings for Online Customer Support Manager in San Jose, CA
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97060
131510
115960

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Includes base and annual incentives

 
 
 
103400
145990
123270
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Online Customer Support Manager in San Jose, CA. The base salary for Online Customer Support Manager ranges from $97,060 to $131,510 with the average base salary of $115,960. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $103,400 to $145,990 with the average total cash compensation of $123,270.
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97060
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About San Jose, California    San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, th....More

San Jose, California  area prices were up 2.9% from a year ago    View the Cost of Living in San Jose, California

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