How much does an Online Customer Support Manager make in Washington, DC? The average Online Customer Support Manager salary in Washington, DC is $102,850 as of May 27, 2021, but the range typically falls between $86,090 and $116,650. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $86,090 10% $70,831 90% $129,214 75% $116,650 $102,850 50%(Median)
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Check out Online Customer Support Manager jobs in Washington, District of Columbia

Customer Support Coordinator

Council for Professional Recognition - Washington, DC

Analyst / Customer Success Manager (Junior) - East Coast

Polecat Intelligence Ltd - Washington, DC

Microsoft Online Project Administrator (PWA)

Elentic Technology Solutions - Washington, DC

Job Description

The Online Customer Support Manager analyzes service activity data and utilize findings to create resources for training and service improvements. Manages a team of customer service representatives that respond to web-based customer inquiries. Being an Online Customer Support Manager provides ongoing training focused on the support of E-Commerce customers. Compiles customer feedback and recommend changes to website, products, or services to technical and product teams. In addition, Online Customer Support Manager ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Online Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Online Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021 Salary.com)

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Average Base Salary

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86090
116650
102850

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
91720
129500
109340
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Online Customer Support Manager in Washington, DC. The base salary for Online Customer Support Manager ranges from $86,090 to $116,650 with the average base salary of $102,850. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $91,720 to $129,500 with the average total cash compensation of $109,340.
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86090
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About Washington, District of Columbia    Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Washington, District of Columbia  area prices were up 1.3% from a year ago    View the Cost of Living in Washington, District of Columbia

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Salary estimation for Online Customer Support Manager at companies like : FONAR CORP, INTERPACE BIOSCIENCES INC, PRECIPIO INC

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