How much does an Outbound Contact Center Supervisor make in South Dakota? The average Outbound Contact Center Supervisor salary in South Dakota is $56,187 as of February 26, 2024, but the range typically falls between $47,975 and $69,081. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Outbound Contact Center Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Outbound Contact Center Supervisor Salary $40,499 SD February 26, 2024
25th Percentile Outbound Contact Center Supervisor Salary $47,975 SD February 26, 2024
50th Percentile Outbound Contact Center Supervisor Salary $56,187 SD February 26, 2024
75th Percentile Outbound Contact Center Supervisor Salary $69,081 SD February 26, 2024
90th Percentile Outbound Contact Center Supervisor Salary $80,821 SD February 26, 2024
25% $47,975 10% $40,499 90% $80,821 75% $69,081 $56,187 50%(Median) Didn’t find job title? Click
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What skills does an Outbound Contact Center Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Logistics: In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption to meet the requirements of customers or corporations.

3.

Critical Care: Critical care is sometimes referred as intensive care. Intensive care medicine, or critical care medicine, is a branch of medicine concerned with the diagnosis and management of life-threatening conditions that may require sophisticated life support and intensive monitoring. An intensivist is a physician who specializes in the care of critically ill patients, most often in the intensive care unit (ICU). Intensivists can be internists or internal medicine sub-specialists (most often pulmonologists), anesthesiologists, emergency medicine physicians, pediatricians (including neonatologists), or surgeons who have completed a fellowship in critical care medicine.

Leadership 7.16%
Logistics 1.08%
Critical Care 2.82%
Others 88.94%

Job Description for Outbound Contact Center Supervisor

Outbound Contact Center Supervisor supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Additionally, Outbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Outbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Outbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Outbound Contact Center Supervisor in South Dakota

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Location Avg. Salary Date Updated
Location Deadwood, SD Avg. Salary $55,147 Date Updated February 26, 2024
Location Pierre, SD Avg. Salary $53,719 Date Updated February 26, 2024
Location Watertown, SD Avg. Salary $56,282 Date Updated February 26, 2024
Location Aberdeen, SD Avg. Salary $52,763 Date Updated February 26, 2024
Location Agar, SD Avg. Salary $52,763 Date Updated February 26, 2024
Location Akaska, SD Avg. Salary $52,763 Date Updated February 26, 2024
Location Alcester, SD Avg. Salary $55,588 Date Updated February 26, 2024
Location Alexandria, SD Avg. Salary $56,282 Date Updated February 26, 2024
Location Allen, SD Avg. Salary $55,147 Date Updated February 26, 2024
Location Alpena, SD Avg. Salary $54,522 Date Updated February 26, 2024

Career Path for Outbound Contact Center Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Outbound Contact Center Supervisor, the upper level is Outbound Contact Center Senior Supervisor and then progresses to Outbound Contact Center Manager.

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Outbound Contact Center Supervisor Salary in South Dakota
Outbound Contact Center Supervisor Salary Graph, Regional Distribution and Summary