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How much does an Outbound Call Center Supervisor make in West Virginia? The average Outbound Call Center Supervisor salary in West Virginia is $57,500 as of February 26, 2024, but the range typically falls between $49,100 and $70,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Outbound Call Center Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Outbound Call Center Supervisor Salary $41,452 WV February 26, 2024
25th Percentile Outbound Call Center Supervisor Salary $49,100 WV February 26, 2024
50th Percentile Outbound Call Center Supervisor Salary $57,500 WV February 26, 2024
75th Percentile Outbound Call Center Supervisor Salary $70,600 WV February 26, 2024
90th Percentile Outbound Call Center Supervisor Salary $82,527 WV February 26, 2024
25% $49,100 10% $41,452 90% $82,527 75% $70,600 $57,500 50%(Median) Didn’t find job title? Click
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Job Description

The Outbound Call Center Supervisor monitors metrics and targets for call volume, sales, and timeliness. Supervises outbound call center operations and agents that sell products or services to new and existing customers. Being an Outbound Call Center Supervisor implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Outbound Call Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Outbound Call Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Outbound Call Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Job Openings for Outbound Call Center Supervisor in West Virginia

Career Path for this job

  1. This Job:

    Outbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

  2. Up a level:

    Outbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Outbound Call Center Supervisor

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Location Avg. Salary Date Updated
Location Weirton, WV Avg. Salary $62,160 Date Updated February 26, 2024
Location Wheeling, WV Avg. Salary $62,422 Date Updated February 26, 2024
Location Accoville, WV Avg. Salary $57,570 Date Updated February 26, 2024
Location Adrian, WV Avg. Salary $56,110 Date Updated February 26, 2024
Location Advent, WV Avg. Salary $57,774 Date Updated February 26, 2024
Location Albright, WV Avg. Salary $60,465 Date Updated February 26, 2024
Location Alderson, WV Avg. Salary $58,566 Date Updated February 26, 2024
Location Alkol, WV Avg. Salary $57,115 Date Updated February 26, 2024
Location Allen Junction, WV Avg. Salary $57,570 Date Updated February 26, 2024
Location Alloy, WV Avg. Salary $57,570 Date Updated February 26, 2024

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