Outbound Call Center Supervisor III Salary in District of Columbia

How much does an Outbound Call Center Supervisor III make in District of Columbia? The average Outbound Call Center Supervisor III salary in District of Columbia is $89,500 as of June 27, 2019, but the range typically falls between $77,900 and $104,700. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in District of Columbia

About District of Columbia    Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Salary estimation for Outbound Call Center Supervisor III at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

The Outbound Call Center Supervisor III monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Supervises employees who place telephone calls or other interactions to potential customers. Being an Outbound Call Center Supervisor III may require a bachelor's degree. Responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. In addition, Outbound Call Center Supervisor III typically reports to a manager or head of a unit/department. The Outbound Call Center Supervisor III supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as an Outbound Call Center Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Outbound Call Center Supervisor III

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $89,474 Date Updated June 27, 2019
Location Parcel Return Service, DC Avg. Salary $89,474 Date Updated June 27, 2019
Location Washington, DC Avg. Salary $89,474 Date Updated June 27, 2019
Location Washington Navy Yard, DC Avg. Salary $89,474 Date Updated June 27, 2019
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