Outbound Call Center Supervisor III Salary in Jonesboro, Arkansas

How much does an Outbound Call Center Supervisor III make in Jonesboro, AR? The average Outbound Call Center Supervisor III salary in Jonesboro, AR is $75,400 as of May 13, 2019, but the range typically falls between $65,600 and $88,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Jonesboro, Arkansas    Jonesboro is a city located on Crowley's Ridge in the northeastern corner of the U.S. State of Arkansas. Jonesboro is one of two county seats of Craig....More

Jonesboro, Arkansas  area prices were up 1.3% from a year ago    View the Cost of Living in Jonesboro, Arkansas

Job Description

The Outbound Call Center Supervisor III monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Supervises employees who place telephone calls or other interactions to potential customers. Being an Outbound Call Center Supervisor III may require a bachelor's degree. Responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. In addition, Outbound Call Center Supervisor III typically reports to a manager or head of a unit/department. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as an Outbound Call Center Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. The Outbound Call Center Supervisor III supervises a group of primarily para-professional level staffs. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
65600
88100
75400

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
74500
102800
86300
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Call Center Supervisor III in the United States. The base salary for Outbound Call Center Supervisor III ranges from $65,600 to $88,100 with the average base salary of $75,400. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $74,500 to $102,800 with the average total cash compensation of $86,300.
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65600
88100

 

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Job Openings for Outbound Call Center Supervisor III in Jonesboro, AR