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How much does an Outbound Call Center Supervisor, Sr. make in Vincennes, IN? The average Outbound Call Center Supervisor, Sr. salary in Vincennes, IN is $71,000 as of February 26, 2024, but the range typically falls between $60,700 and $82,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Outbound Call Center Supervisor, Sr. Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Outbound Call Center Supervisor, Sr. Salary $51,322 Vincennes,IN February 26, 2024
25th Percentile Outbound Call Center Supervisor, Sr. Salary $60,700 Vincennes,IN February 26, 2024
50th Percentile Outbound Call Center Supervisor, Sr. Salary $71,000 Vincennes,IN February 26, 2024
75th Percentile Outbound Call Center Supervisor, Sr. Salary $82,500 Vincennes,IN February 26, 2024
90th Percentile Outbound Call Center Supervisor, Sr. Salary $92,970 Vincennes,IN February 26, 2024
25% $60,700 10% $51,322 90% $92,970 75% $82,500 $71,000 50%(Median) Didn’t find job title? Click
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Job Description

The Outbound Call Center Supervisor, Sr. monitors metrics and targets for call volume, sales, and timeliness. Supervises outbound call center operations and agents that sell products or services to new and existing customers. Being an Outbound Call Center Supervisor, Sr. implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Outbound Call Center Supervisor, Sr. prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Outbound Call Center Supervisor, Sr. supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Outbound Call Center Supervisor, Sr. typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Job Openings for Outbound Call Center Supervisor, Sr. in Vincennes, IN

Career Path for this job

  1. Down a level:

    Outbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Outbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  3. Up a level:

    Outbound Call Center Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
60700
82500
71000

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
76600
104800
88200
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Call Center Supervisor, Sr. in Vincennes, IN. The base salary for Outbound Call Center Supervisor, Sr. ranges from $60,700 to $82,500 with the average base salary of $71,000. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $76,600 to $104,800 with the average total cash compensation of $88,200.
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60700
82500

 

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About Vincennes, Indiana    Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of....More

Vincennes, Indiana  area prices were up 1.3% from a year ago    View the Cost of Living in Vincennes, Indiana

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