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How much does a Technical Client Support Specialist I make hourly in the United States? The average hourly wage for a Technical Client Support Specialist I in the United States is $30 as of March 26, 2024, but the range typically falls between $26 and $34. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Technical Client Support Specialist I Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Technical Client Support Specialist I Salary $22 US March 26, 2024
25th Percentile Technical Client Support Specialist I Salary $26 US March 26, 2024
50th Percentile Technical Client Support Specialist I Salary $30 US March 26, 2024
75th Percentile Technical Client Support Specialist I Salary $34 US March 26, 2024
90th Percentile Technical Client Support Specialist I Salary $39 US March 26, 2024
25% $26 10% $22 90% $39 75% $34 $30 50%(Median) Didn’t find job title? Click
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Job Description

The Technical Client Support Specialist I assists customers with installation and issue resolution. Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Being a Technical Client Support Specialist I recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Utilizes a database of technical product information to inform decisions and recommendations. In addition, Technical Client Support Specialist I records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Technical Client Support Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Technical Client Support Specialist I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Technical Client Support Specialist I

Career Path for this job

  1. This Job:

    Technical Client Support Specialist I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Technical Client Support Specialist II

    2 - 4 years experience
    Bachelor's Degree

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Understand the total hourly compensation opportunity for a Technical Client Support Specialist I, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
26
34
30

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
26
36
31
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Technical Client Support Specialist I in the United States. The average hourly rate for Technical Client Support Specialist I ranges from $26 to $34 with the average hourly pay of $30. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $26 to $36 with the average total hourly cash compensation of $31.
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26
34

 

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