Hourly Wage for Technical Client Support Specialist II Salary in the United States
Hourly Wage for Technical Client Support Specialist II Salary
How much does a Technical Client Support Specialist II make hourly in the United States? The average hourly wage for a Technical Client Support Specialist II in the United States is $35 as of March 26, 2024, but the range typically falls between $30 and $40. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Hourly Pay Rate | Location | Last Updated |
| 10th Percentile Technical Client Support Specialist II Salary | $25 | US | March 26, 2024 |
| 25th Percentile Technical Client Support Specialist II Salary | $30 | US | March 26, 2024 |
| 50th Percentile Technical Client Support Specialist II Salary | $35 | US | March 26, 2024 |
| 75th Percentile Technical Client Support Specialist II Salary | $40 | US | March 26, 2024 |
| 90th Percentile Technical Client Support Specialist II Salary | $45 | US | March 26, 2024 |
Senior Technical Support Specialist
ETC Techsolutions LLC - Akron, OH
ACCESS, Inc - Akron, OH
MSP Hire, Inc. - Beachwood, OH
Calculated Hire - Cincinnati, OH
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Job Description
The Technical Client Support Specialist II assists customers with installation and issue resolution. Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Being a Technical Client Support Specialist II recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Utilizes a database of technical product information to inform decisions and recommendations. In addition, Technical Client Support Specialist II records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Technical Client Support Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Technical Client Support Specialist II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Technical Client Support Specialist I
0 - 2 years experience
Bachelor's Degree -
This Job:
Technical Client Support Specialist II
2 - 4 years experience
Bachelor's Degree -
Up a level:
Technical Client Support Specialist III
4 - 7 years experience
Bachelor's Degree
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| Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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| Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Level of Education
- Technical Client Support Specialist II Salaries with No Diploma
- Technical Client Support Specialist II Salaries with a High School Diploma or Technical Certificate
- Technical Client Support Specialist II Salaries with an Associate's Degree
- Technical Client Support Specialist II Salaries with a Bachelor's Degree
- Technical Client Support Specialist II Salaries with a Master's Degree or MBA
- Technical Client Support Specialist II Salaries with a JD, MD, PhD or Equivalent
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