How much does a Web Customer Support Specialist make hourly in the United States? The average hourly wage for a Web Customer Support Specialist in the United States is $28 as of March 26, 2024, but the range typically falls between $25 and $34. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Web Customer Support Specialist Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Web Customer Support Specialist Salary $21 US March 26, 2024
25th Percentile Web Customer Support Specialist Salary $25 US March 26, 2024
50th Percentile Web Customer Support Specialist Salary $28 US March 26, 2024
75th Percentile Web Customer Support Specialist Salary $34 US March 26, 2024
90th Percentile Web Customer Support Specialist Salary $40 US March 26, 2024
25% $25 10% $21 90% $40 75% $34 $28 50%(Median) Didn’t find job title? Click
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Job Description

The Web Customer Support Specialist interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Being a Web Customer Support Specialist typically requires a bachelor's degree or equivalent. Maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. In addition, Web Customer Support Specialist typically reports to a supervisor or manager. Being a Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Average Hourly Wage

Core compensation

 
 
 
25
34
28

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
25
35
29
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Web Customer Support Specialist in the United States. The average hourly rate for Web Customer Support Specialist ranges from $25 to $34 with the average hourly pay of $28. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $25 to $35 with the average total hourly cash compensation of $29.
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25
34

 

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