How much does a Top Call Center Executive make hourly in the United States? The average hourly wage for a Top Call Center Executive in the United States is $105 as of May 31, 2019, but the range typically falls between $86 and $129. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
The Top Call Center Executive develops and administers procedures for interacting with customers in a contact center environment. Plans and directs all aspects of an organization's contact center policies, objectives, and initiatives. Being a Top Call Center Executive may require an advanced degree. Evaluates, analyses contact center operations and oversees any efficiency improvement. In addition, Top Call Center Executive typically reports to top management. The Top Call Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. Working as a Top Call Center Executive typically requires 8+ years of managerial experience. (Copyright 2019 Salary.com)
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Includes base and short-term incentives