Voice Telecommunications Operations Manager Salary in the United States

The Voice Telecommunications Operations Manager ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Responsible for managing the policies and procedures of voice communications. Being a Voice Telecommunications Operations Manager selects vendors and negotiates contracts. Oversees the design and implementation of voice telecommunications networks. In addition, Voice Telecommunications Operations Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to top management. The Voice Telecommunications Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Voice Telecommunications Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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