1. What is the average salary of an Account Services Representative, Sr.?
The average annual salary of Account Services Representative, Sr. is $48,637.
In case you are finding an easy salary calculator,
the average hourly pay of Account Services Representative, Sr. is $23;
the average weekly pay of Account Services Representative, Sr. is $935;
the average monthly pay of Account Services Representative, Sr. is $4,053.
2. Where can an Account Services Representative, Sr. earn the most?
An Account Services Representative, Sr.'s earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer.
According to the latest salary data by Salary.com, an Account Services Representative, Sr. earns the most in San Jose, CA, where the annual salary of an Account Services Representative, Sr. is $61,346.
3. What is the highest pay for Account Services Representative, Sr.?
The highest pay for Account Services Representative, Sr. is $55,818.
4. What is the lowest pay for Account Services Representative, Sr.?
The lowest pay for Account Services Representative, Sr. is $39,134.
5. What are the responsibilities of Account Services Representative, Sr.?
Provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.
6. What are the skills of Account Services Representative, Sr.
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.)
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.)
KPI: KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective.
3.)
Sales Presentation: Delivery of a focused talk highlighting the advantages of a product or service intended to interest and persuade someone to purchase that product.