New Brunswick Help Desk Support Assistant Salaries
How much does a Help Desk Support Assistant make in New Brunswick? New BrunswickHelp Desk Support Assistant salaries vary greatly from town to town. See below for Help Desk Support Assistant salaries, bonus and benefits information for 2 cities in the New Brunswick area.
Provides support to end users for basic computer, application, system, device, access and hardware issues. Identifies, researches and resolves routine technical problems of low complexity. Responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. May coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate degree or its equivalent. Typically reports to a supervisor. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.