Branch Service Manager II Salary in District of Columbia

How much does a Branch Service Manager II make in District of Columbia? The average Branch Service Manager II salary in District of Columbia is $59,382 as of January 20, 2020, but the range typically falls between $52,429 and $67,755. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $52,429 10% $46,098 90% $75,378 75% $67,755 $59,382 50%(Median)
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Job Description

Branch Service Manager II oversees daily branch activities and resolves banking problems for customers. Manages and schedules tellers and customer service staff, and monitors branch service quality levels and coaches staff to achieve appropriate levels. Being a Branch Service Manager II maintains financial records and budget. Implements and reviews bank policies and procedures to ensure efficiencies. Additionally, Branch Service Manager II participates in the hiring and performance rating of employees. Responds to more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager II manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Branch Service Manager II typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $59,083 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $59,083 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $59,083 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $59,083 Date Updated January 20, 2020
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