How much does a Branch Service Manager make in Connecticut? The average Branch Service Manager salary in Connecticut is $104,141 as of February 26, 2024, but the range typically falls between $84,320 and $115,894. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Branch Service Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Branch Service Manager Salary $66,274 CT February 26, 2024
25th Percentile Branch Service Manager Salary $84,320 CT February 26, 2024
50th Percentile Branch Service Manager Salary $104,141 CT February 26, 2024
75th Percentile Branch Service Manager Salary $115,894 CT February 26, 2024
90th Percentile Branch Service Manager Salary $126,595 CT February 26, 2024
25% $84,320 10% $66,274 90% $126,595 75% $115,894 $104,141 50%(Median) Didn’t find job title? Click
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What skills does a Branch Service Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Word Processing: word processing, operation in which a text-editing software program called a word processor is used to create a document on a computer. A word-processing system can produce a wide variety of documents, including letters, memoranda, and manuals, rapidly and at relatively low cost.

3.

Product Knowledge: Product knowledge is the ability to communicate information and answer questions about a product or service. It is considered an important knowledge area for any role that puts you in front of customers, investors or the media.

Customer Service 18.3%
Word Processing 2.71%
Product Knowledge 0.68%
Others 78.31%

Job Description for Branch Service Manager

Branch Service Manager manages the day-to-day branch support operations that provide centralized information and solutions services to branch employees. Designs and develops a service and support system to maximize efficiency and limit response time. Being a Branch Service Manager defines and monitors service quality metrics to identify areas of improvement. Monitors and evaluates branch requests to identify knowledge gaps and make training suggestions. Additionally, Branch Service Manager manages scheduling to ensure the branch support unit is adequately staffed, especially during new product introductions. Defines training plans, reviews the performance of team members, and issues corrective actions when needed. May require a bachelor's degree. Typically reports to a head of a unit/department. The Branch Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Branch Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Branch Service Manager in Connecticut

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Location Avg. Salary Date Updated
Location New London, CT Avg. Salary $102,972 Date Updated February 26, 2024
Location Norwich, CT Avg. Salary $103,223 Date Updated February 26, 2024
Location West Haven, CT Avg. Salary $104,711 Date Updated February 26, 2024
Location Abington, CT Avg. Salary $102,279 Date Updated February 26, 2024
Location Amston, CT Avg. Salary $103,649 Date Updated February 26, 2024
Location Andover, CT Avg. Salary $104,431 Date Updated February 26, 2024
Location Ansonia, CT Avg. Salary $104,711 Date Updated February 26, 2024
Location Ashford, CT Avg. Salary $102,371 Date Updated February 26, 2024
Location Avon, CT Avg. Salary $104,624 Date Updated February 26, 2024
Location Ballouville, CT Avg. Salary $102,127 Date Updated February 26, 2024

Career Path for Branch Service Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Branch Service Manager, the upper level is Regional Support Manager and then progresses to Top Retail Banking Operations Executive.

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Branch Service Manager Salary in Connecticut
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