Contact Center Quality Analyst Salary in Delaware

How much does a Contact Center Quality Analyst make in Delaware? The average Contact Center Quality Analyst salary in Delaware is $47,620 as of January 20, 2020, but the range typically falls between $40,701 and $54,495. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $40,701 10% $34,401 90% $60,754 75% $54,495 $47,620 50%(Median)
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Job Description

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $48,291 Date Updated January 20, 2020
Location Delaware City, DE Avg. Salary $48,309 Date Updated January 20, 2020
Location Harrington, DE Avg. Salary $48,391 Date Updated January 20, 2020
Location Lewes, DE Avg. Salary $48,391 Date Updated January 20, 2020
Location Middletown, DE Avg. Salary $48,198 Date Updated January 20, 2020
Location Milford, DE Avg. Salary $48,391 Date Updated January 20, 2020
Location Rehoboth Beach, DE Avg. Salary $48,485 Date Updated January 20, 2020
Location Seaford, DE Avg. Salary $47,393 Date Updated January 20, 2020
Location Smyrna, DE Avg. Salary $48,218 Date Updated January 20, 2020
Location Bethany Beach, DE Avg. Salary $48,485 Date Updated January 20, 2020
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