How much does a Contact Center Quality Analyst make in Georgiana, AL? The average Contact Center Quality Analyst salary in Georgiana, AL is $42,569 as of April 26, 2022, but the range typically falls between $36,387 and $48,711. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Contact Center Quality Analyst
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2022 Salary.com)... View full job description
Georgiana is a town in Butler County, Alabama, United States. As of the 2010 census, the population of the town was 1,738.
Georgiana is located in southern Butler County at 31°38'24.313" North, 86°44'21.991" West (31.640087, -86.739442). Interstate 65 passes to the northwest of the town, with access from exit 114 (State Route 106). U.S. Route 31 (Mobile Road) passes through the east side of the town, leading north 16 miles (26 km) to Greenville, the county seat. Via I-65, it is 58 miles (93 km) north to Montgomery, the state capital, and 110 miles (180 km) southwest to Mobile.
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Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Analyst in Georgiana, AL. The base salary for Contact Center Quality Analyst ranges from $36,387 to $48,711 with the average base salary of $42,569. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,210 to $51,579 with the average total cash compensation of $43,942.