How much does a Contact Center Quality Analyst make in Jefferson, CO? The average Contact Center Quality Analyst salary in Jefferson, CO is $45,744 as of January 20, 2020, but the range typically falls between $39,098 and $52,349. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
What does a Contact Center Quality Analyst do?
Contact Center Quality Analyst in Albuquerque, NM
Performs quality process improvement activities for assigned department to include but is not limited to developing and maintaining statistical databases, developing and producing complex reports and assisting with various projects.
October 12, 2019
Assists with developing evaluative tools to improve process improvements.
October 22, 2019
Contact Center Quality Analyst in El Segundo, CA
Interacts daily with customers and functional peer groups.
Jefferson is an unincorporated community and a U.S. Post Office in Park County, Colorado, United States. It is located the northern end of South Park, along U.S. Route 285, approximately 15 miles (24 km) northeast of Fairplay, at the western foot of Kenosha Pass. It lies 6 miles (10 km) from Como, 23 miles (37 km) from Bailey, and 37 miles (60 km) from Breckenridge. The town consists largely of a strip of retail businesses along U.S. Route 285, as well as a small unpaved grid of houses and trailers on the south side of the highway. The most notable landmarks in town are a historic one-room ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Analyst in Jefferson, CO. The base salary for Contact Center Quality Analyst ranges from $39,098 to $52,349 with the average base salary of $45,744. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,983 to $55,433 with the average total cash compensation of $47,223.